Accessibility Statement
Leitrim County Council is committed to making our services accessible to all people and to carry out its responsibilities under the Disability Act 2005. This includes:
Access to our building and external venues where we hold meetings and oral hearings.
Access to our services.
Accessibility in services and goods supplied to us.
Access to information produced by Leitrim County Council.
We constantly work to increase the accessibility and usability of our website and services. We are committed to the provision of accessible Information Communication Technology, including the development of our website to WCAG double AA standard. Should you have difficulty accessing a service or information on this site, such as content in PDF, please contact customerservices@leitrimcoco.ie. If you have any suggestions on how this site may be improved particularly with regard to its accessibility please e-mail customerservices@leitrimcoco.ie.
Leitrim County Council aims to follow the accepted guidelines and standards for accessibility although there may be occasions where it is not possible, practicable or appropriate. If this is the case, we will inform you and offer alternative options if available.
Accessibility requests when attending Leitrim County Council buildings or event
Please contact us as soon as possible before visiting Leitrim County Council if you or a member of your group has any access requirements so that we may facilitate you.
If you are attending an event some requests may take some time to organise. Therefore, we ask that you provide us with as much notice as possible and before the request deadline stated in the notice. Please note it may not be possible to facilitate requests for an event made after the request deadline due to the short time period available to organise the request.
Guide and Assistance Dogs
Guide and Assistance dogs are welcome and water facilities are available for dogs.
Assistance, First Aid and other emergencies
If you require assistance at any point during your visit to Leitrim County Council, please do not hesitate to speak to one of our staff members. If you feel unwell at any time, there is First Aid available. There is a defibrillator at the entrance on the lower ground floor.
In the event of an emergency, please follow the instructions of the reception staff and leave by the nearest emergency exit to you. Sometimes an emergency exit may be behind you. Doors which require key cards are automatically unlocked when the fire alarm is activated. Information regarding evacuations and emergencies is available in the reception area.
Baby changing facilities
There is a baby changing facility located in the accessible toilet in Áras an Chontae near the Customer Services counter.
Accessible toilets
There is a unisex accessible toilet for customer use. The door to the toilet opens inwards. If there are any issues with the toilets, please notify reception staff.
Physical Access Officer: Martin Donnelly
Disability Inquiry Officer: Suzanne Duffy
The Inquiry Officer responds to complaints made under section 38 of the Disability Act 2005 about Leitrim County Council's possible failure to comply with sections 25, 26, 27, 28 or 29 of the Disability Act 2005. To help Leitrim County Council's Inquiry Officer respond to your complaint, it must be in writing and sent by email, post, fax or delivered to our office.
Service Access Officer: Kieran Brett
Access Officers are responsible for providing or arranging for, and co-ordinating assistance and guidance, to persons with disabilities, accessing services provided by the offices and generally to act as a point of contact for people with disabilities wishing to access such services.
Mark email enquiries for the attention of the relevant staff member.
Address: Áras an Chontae, Carrick-on-Shannon, Co. Leitrim
Phone: 071 9620005